Troubleshooting

Plugin Logs

See Plugin Log Files for the plugin log directory.

Plex uses rolling logs. There will be six log files available. The newest log file will be named dev.lizardbyte.plugger.log. There will be additional log files with the same name, appended with a 1-5.

It is best to replicate the issue you are experiencing, then review the latest log file. The information in the log file may seem cryptic. If so it would be best to reach out for support.

Attention

Before uploading logs, it would be wise to review the data in the log file. Plex does not filter the masked settings (e.g. credentials) out of the log file.

Plex Media Server Logs

If you have a more severe problem, you may need to troubleshoot an issue beyond the plugin itself. See Plex Media Server Logs for more information.